Refund policy

At All K Beauty, we want you to be happy with your purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.

Return Eligibility

To be eligible for a return, the item must be:

  • In the same condition that you received it
  • Unused, unopened, and unworn
  • With all original tags, seals, labels, and packaging intact
  • Accompanied by a receipt or proof of purchase

For health and hygiene reasons, we cannot accept returns on opened, used, unsealed, or damaged beauty, skincare, makeup, haircare, or personal care products unless the item arrived damaged, defective, or incorrect.

How to Start a Return

To request a return, please contact us at info@allkbeauty.com within 30 days of receiving your order.

Please include:

  • Your order number
  • The item you would like to return
  • The reason for the return
  • Photos if the item is damaged, defective, or incorrect

If your return is approved, we will send you return instructions, including where to send your package. Items sent back to us without first requesting a return will not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

If we provide a prepaid return shipping label for a standard return, the cost of return shipping may be deducted from your refund. Original shipping charges are non-refundable unless the return is due to our error.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives. If your item is damaged, defective, or incorrect, contact us immediately at info@allkbeauty.com so we can evaluate the issue and make it right.

Please include your order number and photos of the item, packaging, and shipping label where possible.

Non-Returnable Items

The following items cannot be returned:

  • Opened, used, or unsealed beauty, skincare, makeup, haircare, or personal care products
  • Items without original packaging, tags, labels, or seals
  • Gift cards
  • Final sale or clearance items, where marked as final sale
  • Items damaged after delivery due to misuse, improper storage, or normal wear

Exchanges

We do not offer direct exchanges. The fastest way to get the item you want is to return the eligible item first. Once your return is approved, you may place a new order for the replacement item.

Refunds

Once we receive and inspect your return, we will notify you by email whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at info@allkbeauty.com.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without justification.

To qualify, the item must be in the same condition that you received it, unused, unopened, with all original tags, seals, labels, and packaging intact. You will also need the receipt or proof of purchase.

This right does not apply to sealed goods that are not suitable for return due to health protection or hygiene reasons once they have been unsealed after delivery.

Contact Us

For return questions or assistance, please contact us at:

All K Beauty
Email: info@allkbeauty.com
Return Address: Ameliapolder 84, 3825 LJ Amersfoort, Netherlands